We offer free delivery in the Greater Toronto Area & beyond!
For deliveries to nearby areas such as Hamilton, Niagara Region, Barrie, Cobourg there may be a flat surcharge, please contact us for a quote.
If you require delivery outside of these areas please contact us for a quote, we ship all over Canada but shipping charges vary greatly depending on the destination.
If your product is in stock we strive to deliver in the GTA within 5 days, if it's not in stock we will let you know the estimated arrival date. Headboards are always custom ordered from Italy.
Please note: our beds require minimal installation (simply attach the legs and the headboard if you are getting one and plug in the receiver) and presently we do not offer installation services. Delivery agent(s) will normally leave the boxes in the room of your choice.
All beds are assembled incl. the motors if your bed is electric. The mattress arrives in box, NOT rolled up. Accessories such as headboards and pillows are packaged separately.
We will contact you by phone to arrange a delivery date and time. We make every effort to accommodate your schedule but please note that we can't always arrange delivery for the exact time and date of your preference, we will provide you with a few options. Someone will need to be home to inspect the boxes and sign for them.
All shipping is fully insured against loss or damage.
If you notice damage to any box please try to check if the damage is to the packaging only or to the product itself. You can open the box, driver will wait. If you do notice damage to the product please mark it as damaged when signing for it and take a picture. Damage is very infrequent.